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Turn on your porch light when power is back in service. Also, leave faucets dripping so water won’t freeze and crack the pipes. Protect your pipes during freezing weather by wrapping them with insulation. Also, don’t ever use charcoal in your house or garage. Never use kerosene or propane heaters inside without proper ventilation. Blankets and towels around windows and doors help keep the heat in. Line crews work hard to minimize power outages. Preserve body heat by wearing multiple layers of clothing. Rocky Mountain Power customers play a bigger role than you may think in getting the lights back on during an outage. Your full freezer should keep food frozen and safe for about two days when kept closed. Call (252) 467-4800 to report power outages, downed power lines, trees or limbs on power lines, and any damaged service equipment. Food and perishables inside will stay cold for a longer period of time if not opened. Rocky Mountain Power customers should report an outage by calling toll free at 1-877-LITES OUT (1-87).Īs much as possible, do not open refrigerators and freezers. If the power failure is not caused inside the home or business, customers should report the outage to their electric service provider. During a power outage:įirst check fuses and circuit breakers. If someone in your home is on life support, be sure to have a back-up system and a plan of action for an outage or emergency.
#Report power outage rocky mountain power manual#
Take precautions to ensure safety during a power outage or electrical emergency.Īssemble a preparedness kit to help in the event of any kind of emergency, including items such as a flashlight, non-perishable foods, manual can opener, bottled water, blankets, battery-operated radio and clock and extra batteries.